Privacy Policy

Last Updated: July 4, 2026.

At Wettson Casino (wettsoncasino.co), we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian provincial privacy laws.

By accessing or using our services, you signify that you have read, understood, and agreed to the practices described in this Privacy Policy.

Our Commitment to Privacy

As a platform operating in Canada, Wettson Casino adheres to the 10 Fair Information Principles set out in PIPEDA. We are responsible for the personal information under our control and have designated a privacy officer to ensure compliance with these principles.

Collection of Personal Information

We collect personal information that is necessary to provide our gaming services, verify your identity, process payments, and ensure a secure environment. The information we collect generally falls into the following categories:

  • Identity Information: Full name, date of birth, government-issued identification (for age and identity verification), and gender.
  • Contact Information: Physical address, email address, and telephone number.
  • Financial Information: Credit card details, bank account information, or other payment method details used for deposits and withdrawals.
  • Technical Data: IP address, device ID, browser type, operating system, time zone settings, and geolocation data.
  • Usage Data: Information about your gaming activity, preferences, login history, and interactions with our website.
  • Communications Data: Records of your correspondence with our support team, including emails and chat logs.

We collect this information directly from you through registration forms, account updates, and your interactions with our website and support services.

Purpose of Collection

We collect your personal information for the following specific purposes:

  • Account Management: To register and maintain your player account.
  • Verification: To confirm your identity, age, and eligibility to gamble, as required by law and our anti-money laundering (AML) policies.
  • Service Delivery: To facilitate deposits, withdrawals, and the provision of gaming services.
  • Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent activities, and to maintain the integrity of our games.
  • Legal Compliance: To comply with Canadian federal and provincial regulations regarding online gambling and financial reporting.
  • Customer Support: To address your inquiries, resolve technical issues, and provide assistance.
  • Marketing (with Consent): To provide you with information about promotions, bonuses, and new features, provided you have opted in.

Consent

Under PIPEDA, we require your meaningful and informed consent to collect, use, and disclose your personal information. By registering an account, you provide express consent for the collection and processing of your data as described in this policy. You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice. Please note that withdrawing consent may result in the closure of your account and the inability to access our services.

Disclosure to Third Parties

We do not sell or rent your personal information to third parties. We may disclose your information to trusted third parties only when necessary to provide our services, such as:

  • Payment Processors: To handle your financial transactions securely.
  • Identity Verification Services: To verify your age and identity as required by law.
  • Regulatory Authorities: When required by law, court order, or governmental authority (e.g, in the event of an investigation).
  • Service Providers: Third-party providers that assist with our IT infrastructure, website hosting, and customer support systems.

All third-party service providers are contractually obligated to maintain the confidentiality of your information and to provide a level of data protection consistent with Canadian privacy standards.

Data Security

We implement robust physical, procedural, and technological security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include data encryption (SSL/TLS), firewalls, and restricted internal access to personal data. While we strive to use commercially reasonable standards to protect your data, no method of transmission or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations (e.g, financial record-keeping laws). Once the information is no longer required, it is securely deleted or anonymized.

Your Rights

Under Canadian law, you have specific rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Challenge Compliance: You have the right to challenge our compliance with these privacy principles.

To exercise these rights, please contact our privacy support team at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

Responsible Gaming and Support

Wettson Casino is dedicated to responsible gaming. We recognize that gambling involves risks. If you or someone you know is struggling with gambling, help is available. We encourage you to use our internal account self-exclusion and limit-setting tools. For external support, please reach out to local provincial responsible gambling resources or national helplines available in your jurisdiction.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your user experience. Cookies allow us to remember your preferences, keep you logged in, and analyze website traffic. You can manage or disable cookies through your browser settings, although this may affect the functionality of certain parts of our website.

International Data Transfers

While our services are provided for Canadian users, some data processing may occur outside of Canada via our global service providers. In such cases, we ensure that the information remains subject to rigorous protection standards equivalent to those required by PIPEDA.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a notice on our website. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way your personal information is handled, please reach out to us:

Email: [email protected].

Attn: Privacy.

If you are not satisfied with our response to a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC).